Full Service Design

We provide a full turnkey service for new construction and renovations including the furnishing, installation and styling of your home: from concept and schematic design, design development, to specifications and installation.  We take care of all the details, including site visits, to ensure that our plans are being carried out according to the exact specifications.

We work with your chosen contractor, or we are happy to refer our trusted design/build professionals and skilled trades to ensure a successful completion of your project.

As no two spaces are the same, we create our Fee Proposal following a home consultation once we establish the scope of works.

Here is a brief overview of the process:



We begin the process with a discovery call.  This is a great opportunity for us to learn more about your project, what kind of help you require, the timeframe, budget and your overall goals and vision.  Our discovery calls typically last 15-20 minutes, but we give you all the time you need to feel comfortable with the process and how we bring value to your project.

Should you wish to move to the next stage in the process, we will schedule an In-Home /Virtual Consultation for a date and time that is convenient for you.



The consultation is a particularly important next step.  This is a working appointment that lasts up to two hours where we provide you with ideas, recommendations and guidance.  We talk about layouts, materials, budgets, timeline, trade resources, priorities, our design service agreement and how we work and communicate with you during the design process.

A thorough site assessment is imperative to a successful outcome.  During the site measure and planning, we will carefully survey the existing space, take accurate measurements and photographs for reference.



We work in the background to create the initial concept design for your space.  We source the agreed design elements and draw the floor plan to confirm the most suitable layout. 

We import as much of the materials as possible to create Photorealistic 3D colour renders of the finished space.  These will be presented with the floor plan and the digital concept boards to give you a true sense of the look and texture of the final design. 

The concept boards will include colour schemes, furniture, flooring, fabric selections, lighting, rugs, tiles, door finishes and any other finish materials.



We meet with you to go over the details of your custom design.  We believe in collaboration between client and designer so in this presentation we will ask for your feedback, discuss any requested changes and fine tune the details. 

Two minor revisions will be included in the price.  A follow up meeting is sometimes needed if revisions were requested.



This is an exciting part of the process.  The initial concepts we discussed with you at the consultation have developed into a full design plan. 

Our final presentation includes colour schemes, all furnishings and accessories and concept drawings that you can provide to the trades you hire to carry out the work. 

It will all be laid out for you so that you will be able to visualise what the finished space will look like.



Now that the design concept has been pinned down, we will send the design to our recommended craftsmen to quote the project.  You are also free to send the designs to your preferred contractor. 

We will liaise with the manufacturers, soft furnishing companies and installers to provide you with a breakdown of costs for each of the items in our proposal.  Engagement of trades are usually confirmed during this stage.



Once your contractor has measured the areas for the kitchen, bespoke furniture, window treatments etc.  we will adjust the designs to suit any alterations and create the final production drawings.  

Any adjustments to the budget due to revisions are agreed upon at this stage.  These drawings will detail every element of the design, such as space plans which we will send to you for your approval.



The next step is to select the materials and finishes for your project based on your style and functional needs. 

We will meet with you to view samples and agree colours and finishes for all aspects of the design such as kitchen cabinet colours, worktop finish, furnishings and window treatments. 

For kitchen projects, we can schedule a special slab yard visit to choose countertops.



Project Oversight is only available if we created the drawings.  We work closely with our trusted team of independent trades and suppliers to ensure that this stage runs as smoothly as possible. 

While we do not provide general contracting services, we will happily refer trade professionals that we have worked with in the past.  The decision to hire any Contractor will be entirely yours, even the ones we refer.

This is when we get to work with the implementation of our agreed upon role in any construction or renovation included in your project. 

This usually means that we are meeting with the builders, suppliers and other contractors that you hired to discuss our plans, making the agreed upon site visits to ensure that our plans are being carried out according to our specifications.

STEP 10:


We can assist with the styling and accessorising of any finishing touches to complete our design.  In this step we can also manage the procurement of all furnishings and accessories, track and manage orders, assess lead times, note any back-orders or discontinued items that may delay the project. 

STEP 11:


We are always on hand to assist you with any questions you may have.  Once the final finishes are complete, we will walk through the project with you to ensure the entire finish is to your satisfaction.

Although we strive for perfection, mistakes or accidents can happen.  The final walk through is where you get the chance to point out any faults observed – items like a small splash of paint on the floor or small rip on a pillow etc. We coordinate with the supplier involved to cure any deficiencies as soon as possible.  Thankfully, this step is not needed in most cases, however, we have this measure in place to make sure that you will be happy with your finished space.

STEP 12:


We hope that you will be as proud as us of the finished look and if you are happy to give permission, we will bring in our professional photographer to document your finished space.

We will discuss a convenient day to shoot pictures of the project, if we intend to have these pictures published in a local or national publication, we will also discuss this with you.

We also love repeat business, referrals and reviews.  If you enjoyed working with us, we ask that you share your experience by leaving us a review on Google, fill out our Testimonial Form in your Welcome Pack or sharing our contract information with your friends and family.

We appreciate your feedback on your beautiful new space as well as how the design process was for you.  We always striving to improve and your feedback means the world to us.

Ready to Get Started?

Schedule a Discovery Call with Shauna to get the ball rolling with your project. 

Click the button below to schedule your free Discovery Call.

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